Skills booklets to inspire & motivate by Joyce Cooper Jurgich

125 Telephone Tips & Techniques

The telephone is your most important connection for business success. It is your direct link to your customers, clients, patients, potential buyers, suppliers…all those people directly responsible for the bottom line of your operation.


This booklet can be used on its own or in conjunction with on site training to increase business professionalism.




125 Techniques for People Skills

125 Tips to Add Enthusiasm & Energy to Your Life

125 Ways YOU put the "PRO" in Professional











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